Last updated: October 25, 2021
Want to know more about working with USA Mobile Drug Testing of Northeast Ohio? Read testimonials here!
Here at USA Mobile Drug Testing of Northeast Ohio, we are extremely thankful for the tremendous group of customers that we have the honor and pleasure of working with. Our partnerships with our customers go well beyond “just” conducting drug testing. Having the opportunity to partner with our clients to keep their workplaces safe and drug free is rewarding and gratifying, along with the chance to build relationships with them along the way. We appreciate and thank our valued customers, and look forward to the opportunity of working with you! Keep reading to see testimonials from our satisfied customers!
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In the testimonial below, we helped make this satisfied customer’s drug testing easy and hassle-free at our walk-in clinic located at 449 West Liberty Street (just west of the Square). We’re here to help your company simplify the drug testing process for your employees, too. Please call (440) 653-5003 for more information or contact us here.
Kristin Zehnder, Office Manager, GK’s Custom Polishing
“Our company contracted USA Mobile Drug Testing to set up a policy for a drug-free workplace. We never had anything like this in place before, so we needed quite a bit of guidance. From the beginning, we were very impressed with Karen Kitchen and the way she was able to handle the implementation of our policy/program.
Throughout the process, Karen made herself available to us by coming to our facility to discuss how to set up a drug-free workplace, answered all phone calls and e-mails in a quick and efficient manner and sought out answers from the Bureau of Workers’ Compensations office when we had additional questions. I also appreciated her very detailed timeline of when each item would be due.
When we did our first on-site drug test, Karen came to our facility very early in the morning so we could accommodate both shifts of employees. She was very professional in her interaction with our employees and with the sensitivity of the testing. The testing was organized and went smoothly, which made her time at our facility to be at a minimum.”
Janice Dzigiel, Director, Sr. Transportation Connection
“Our employees also report on how detailed and professional both Ken and Karen are in explaining the testing process – that really helps the employee feel more comfortable with an “uncomfortable” test. We are thrilled with USAMDT services, and plan on using them for the long term.”
Emily Showalter, Human Resource Manager, Willoway Nurseries
“Karen Kitchen from USA Mobile Drug Testing did an EXCELLENT job presenting our annual required Drug Free Workplace employee training. She presented a very informative and interesting presentation to our 140 full time employees. We could tell she put a lot of work into her training and is very passionate about the subject. One of our employees even went up to Karen after the training and told her that it was the best drug and alcohol training program they had ever heard! We have been participating in drug free workplace training for 15 years, so that is a tremendous compliment and very well deserved!”
Janice Dzigiel, Executive Director, Senior Transportation Connection
“Karen and Ken – thank you for all you help with the FTA drug and alcohol audit. We are pleased with the visit, and while we expect a few findings, none of them are significant. We learned a few things in the process and will likely be making some changes to how we handle things here at STC. I will be sure to communicate any changes to you. We appreciate all your time and assistance in making sure our ducks were in order. I think George was quite impressed with your company and processes.”